Privacy Policy for maliaprime.com

1. Introduction

At maliaprime.com, we are committed to safeguarding the privacy and personal data of our users. We understand the importance of data protection and privacy, and we operate our services in accordance with high standards of security and transparency. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, in full compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all users and visitors of the website maliaprime.com (“the Site”). The data controller responsible for the processing of your personal data is Maliaprime Ltd, the legal operator of the Site. We determine the purposes and means of processing your data in accordance with applicable law.

If you have any questions or concerns regarding the use of your data, you may contact us at: [email protected].

3. Categories of Data We Process

We collect and process the following categories of personal data:

a. Usage Data
Information automatically collected when you access the Site, such as your IP address, browser type, session length, pages visited, referral URLs, and interactions with website elements. This data helps us understand website performance and user engagement.

b. Account Data
Personal identifiers you provide when creating, modifying, or using an account, including full name, physical address, email address, and telephone number.

c. Profile Data
Information related to your preferences, purchase history, and behavioral data, including engagement patterns, saved items, and other activity within your user profile.

d. Communication Data
Records of your interactions with us, including support requests, inquiries, feedback, and correspondence carried out through email or website forms.

e. Technical Data
Details about the device and system you use to access our services, including hardware model, operating system version, browser configuration, mobile network data, and system settings.

f. Transaction Data
Data involved in purchases or orders placed via the Site, including billing addresses, payment methods, delivery addresses, and order confirmations. Please note that payment card information is handled by our secure third-party payment processors.

g. Preference Data
Information related to your marketing and notification preferences, including opt-in/opt-out decisions and areas of product interest.

4. Legal Bases for Processing

We process your personal data using the following lawful bases, as established under GDPR and CCPA:

– Performance of a Contract: To fulfill agreements made with you, such as order processing and account management.
– Consent: Where required, we seek your clear and informed consent for specific types of data processing, including marketing communications and non-essential cookies.
– Legitimate Interests: To improve our website, secure our services, detect fraud, and provide a user experience aligned with your expectations.
– Compliance with Legal Obligations: We may process or disclose data as required by applicable legal or regulatory requirements.

5. Your Rights

Pursuant to GDPR and CCPA, you are entitled to exercise the following rights:

– Right of Access: You may request access to personal data we hold about you.
– Right to Rectification: You have the right to correct or update inaccurate or incomplete information.
– Right to Erasure (“Right to Be Forgotten”): You may request the deletion of your personal data, subject to legal limitations.
– Right to Restrict Processing: You may request a temporary halt to the processing of your data under certain conditions.
– Right to Data Portability: You may receive a copy of your data in a structured, machine-readable format and transmit it to another controller.
– Right to Object: You can object to processing based on legitimate interests or direct marketing.
– Rights under CCPA: California residents may request to know what personal data is collected, delete specific data, and opt out of the sale or transfer of personal data (if applicable).

To exercise any of the above rights, please contact us at: [email protected]. We will endeavor to respond to all valid requests in accordance with legal requirements.

6. Security Measures

We implement a comprehensive set of technical and organizational security measures to protect your personal data, including:

– End-to-end encryption during data transmission
– Role-based access control with least-privilege principles
– Secure firewalls and monitoring systems
– Regular system updates and patch management
– Secure off-site and on-site data backups
– Mandatory privacy and security training for personnel with access to personal data

Despite our best efforts, no system can be entirely free of vulnerabilities. We continuously evaluate our security practices to minimize risk and ensure compliance.

7. International Transfers

Your data may be processed in jurisdictions outside of your own, including in countries that may not provide the same level of data protection. In such cases, we employ appropriate safeguards, including Standard Contractual Clauses (SCCs) approved by the European Commission, and adhere to applicable data transfer requirements under GDPR and CCPA. We take care to ensure that all data transfers are conducted in a secure and compliant manner.

8. Data Retention

We maintain your personal data for only as long as necessary for the purposes it was collected or as required for legal and regulatory compliance. Specific retention periods include:

– Account and Profile Data: Retained for the duration of the user relationship and deleted after account termination, unless otherwise required.
– Transaction Data: Retained for up to 7 years for audit, tax, and compliance purposes.
– Communication Data: Retained for up to 3 years following last contact.
– Technical and Usage Data: Retained for analytics purposes for no more than 24 months.
– Preference Data: Retained as long as marketing or service communications are active or until consent is withdrawn.

9. Cookie Policy

We use cookies and other tracking technologies on maliaprime.com to enhance user experience, gather analytics, and support essential website functionality. These include:

– Essential Cookies: Necessary for core website operations such as authentication and security.
– Functional Cookies: Enable website personalization and remember user choices.
– Analytics Cookies: Help us understand website usage, page performance, and identify areas for improvement.
– Performance Cookies: Measure interaction with content to improve user engagement.

10. Cookie Management and Compliance with GDPR & CCPA

You may manage your cookie preferences at any time via our Cookie Settings interface on maliaprime.com. You can also configure your browser settings to block or delete certain types of cookies. Consent for non-essential cookies is obtained in accordance with EU Cookie Directive and GDPR. California residents can opt out of cross-site tracking and disable sale of personal data as defined by CCPA via designated opt-out mechanisms.

11. Protection of Minors

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will promptly delete such data. Parents or guardians who believe their child has provided us with personal data should contact us at [email protected].

12. Policy Updates and Notifications

We may revise this Privacy Policy from time to time to reflect changes in legal obligations, technological advancements, or service functionality. Substantial changes will be communicated to users via the website or direct notice where applicable. Continued use of maliaprime.com following changes implies acceptance of those updates.

13. Contact Us

For any questions, requests, or concerns regarding your personal data or this Privacy Policy, please contact us at:

Email: [email protected]
Website: https://maliaprime.com

We are committed to ensuring that your privacy is respected and maintained at all times. If you believe that your rights under data protection laws have been violated, you have the right to lodge a complaint with a supervisory authority in your jurisdiction.

Maliaprime Ltd is committed to maintaining compliance with applicable privacy laws and providing transparent data practices. For further guidance or support on privacy matters, please don’t hesitate to reach out.